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FREQUENTLY ASKED QUESTIONS

Can I Call You?

We're happy to answer questions, or help you with returns. Please call us at (844) 244-1400, or email us at care@luminas.com. Thanks!

What’s in the Patch?

LUMINAS patches use Energy Medicine Technology, a new approach based on quantum physics, to deliver the power of more than 200 remedies known to reduce the most common causes of pain and inflammation. Once applied to the skin, the patches are activated and energy is released.

They are drug free, odor free, and are safe and effective for all ages. Our patches are non-transdermal.

PATCHES CONTAIN NO ACTIVE INGREDIENTS. THEY ARE CHARGED WITH ELECTRONS CAPTURED FROM:
A proprietary formula including Acetyl-L-Carnitine, Amino Acids, Arnica, Astaxanthin, B-Complex, Berberis Vulgaris, Bioperine, Boluoke, Boswellia, Bromelain, Chamomile, Chinchona, Chondroitin, Clove, Colostrum, CoQ10, Cordyceps, Curcumin, Flower Essences Frankincense, Ginger, Ginseng, Glucosamine, Glutathione, Guggulu, Hops Extract, K2, Lavender, Magnesium, Motherwort, MSM, Olive Leaf, Omega-3, Peony, Proteolytic Enzymes, Polyphenols, Rosemary Extract, Telomerase Activators, Turmeric, Vinpocetine, Vitamin D, White Willow Bark and over 200 more!

How does it work?

Electrons are imprinted into the patch and work naturally with your body’s own electric field to activate the innate natural healing energies that relieve pain and restore balance.

For the geeks and scientists among us: Each patch contains 5.2 x 10^19 molecular structures, each with 2 oxygen polar bonding areas capable of holding a targeted, host electron, creating a total possible charging capacity equal to 10.4 x 10^19 host electrons. After considering the average transmission field voltage of humans (200 micro volts) we can calculate the relative capacity, per square inch of patch, at 333 Pico Farads.

How many patches come in a box?

One box of LUMINAS patches contains 24 pain relief patches. 12 Medium (1.5” x 2.75”) & 12 Large (2.75” x 4”)

How long does it take to feel the relief?

Each person has a unique energy system with different levels of discomfort. One person may experience relief within minutes while others may need additional time or additional patches.

Can I cut the Patch?

Do not cut the patch. If you cut the patch, the charge will be lost and the patch will no longer be effective.

Can I wear more than one patch at the time?

Medium & Large Patch Placement:

Start with a medium or large patch on the area based on your level of pain. Initially, you may need to apply 1 large patch in each area to reset the inflammatory process. Re-evaluate your pain level after 24 hours. If pain persists, apply additional patches in that area. If pain has lessened or is gone, apply 1 medium patch for continued and preventative support.

Directions for common pain areas and placements options

Here are directions and examples of common pain areas and possible patch placements for fast pain relief. For best results, locate your specific areas of pain. Apply to the nearest flat area of skin on or near the area of pain. Scroll through the common usage areas for detailed patch placement.

Ankle & Foot
BEFORE LUMINAS
After LUMINAS
Foot Pain Relief Progress

In Just
15 Min

PLACEMENT OPTIONS: Initially apply 2 patches to the desired area to reset the inflammatory process.

How to Wear Pain Relief Patch for Ankle
How to Wear Pain Relief Patch for Ankle
How to Wear Pain Relief Patch for Ankle
How to Wear Pain Relief Patch for Ankle
Calf & Achilles
BEFORE LUMINAS
After LUMINAS
Calve Pain Relief Progress

In Just
20 Min

PLACEMENT OPTIONS: Initially apply 2 patches to the desired area to reset the inflammatory process.

How to Wear Pain Relief Patch for Calve
How to Wear Pain Relief Patch for Calve
How to Wear Pain Relief Patch for Calve
How to Wear Pain Relief Patch for Calve
Head & Neck
BEFORE LUMINAS
After LUMINAS

In Just
20 Min

PLACEMENT OPTIONS: Initially apply 2 patches to the desired area to reset the inflammatory process.

Pain Relief Patch Placement for Forehead
How to Wear Pain Relief Patch for Neck
How to Wear Pain Relief Patch for Neck
How to Wear Pain Relief Patch for Neck
Shoulder
BEFORE LUMINAS
After LUMINAS

In Just
20 Min

PLACEMENT OPTIONS: Initially apply 2 patches to the desired area to reset the inflammatory process.

How to Wear Pain Relief Patch for Back
How to Wear Pain Relief Patch for Back
How to Wear Pain Relief Patch for Back
How to Wear Pain Relief Patch for Shoulder Arm
Lower back & hip
BEFORE LUMINAS
After LUMINAS
Lower Back Pain Relief Progress

In Just
20 Min

PLACEMENT OPTIONS: Initially apply 2 patches to the desired area to reset the inflammatory process.

How to Wear Pain Relief Patch for Lower Back
How to Wear Pain Relief Patch for Lower Back
How to Wear Pain Relief Patch for Hip
How to Wear Pain Relief Patch for Glute
Wrist & Hand
BEFORE LUMINAS
After LUMINAS

In Just
20 Min

PLACEMENT OPTIONS: Initially apply 2 patches to the desired area to reset the inflammatory process.

How to Wear Pain Relief Patch for Wrist
How to Wear Pain Relief Patch for Wrist
How to Wear Pain Relief Patch for Wrist
How to Wear Pain Relief Patch for Wrist

SHIPPING & RETURNS

How soon will you ship my order?

When you order before 5:00 pm, Pacific Standard Time, your order will normally ship the next business day. Orders placed after 5:00 pm PST, or on Saturday and Sunday, will normally ship within two business days.

How long before my order arrives?

The following are approximate delivery times from the ship date:
Standard – 3 to 5 business days
Express – 1 to 2 business days

What do you charge for shipping and handling?

Standard – Free
Express – $30.00

What is the return policy?

If there is an issue with anything you received, please get in touch with our support team within 30 days and we'll make it right. You can email us at care@luminas.com or give us a call at (844)244-1400.

See full Returns & Exchanges Policy here.